Privacy Policy

Effective Date: February 16, 2025

Last Updated: February 16, 2025

At AIChatee.com (“AIChatee,” “we,” “our,” or “us”), we are committed to protecting your privacy and handling your personal information with transparency and care. This Privacy Policy outlines how we collect, use, store, and protect your information when you access our website and services (the “Services”).

By using AIChatee, you agree to the collection and use of information in accordance with this Privacy Policy.

1. Information We Collect

1.1. Information You Provide

When you register for an account, subscribe to our services, or interact with AIChatee, we may collect the following information:

• Personal Information: Name, email address, billing address, and payment details.

• Account Credentials: Username, password, and other authentication details.

• Communication Data: Messages, customer support inquiries, and feedback.

1.2. Information Collected Automatically

When you visit AIChatee.com or use our Services, we may automatically collect:

• Device Information: IP address, browser type, operating system, and device identifiers.

• Usage Data: Pages visited, time spent on pages, interactions with the AI, and service preferences.

• Cookies & Tracking Technologies: AIChatee uses cookies, pixels, and similar technologies to enhance user experience and analyze website traffic.

1.3. Third-Party Data Sources

We may receive information from third-party services such as payment processors, analytics providers, and advertising partners.

2. How We Use Your Information

2.1. To Provide and Improve Our Services

We use your data to:

• Deliver AI-powered customer support solutions.

• Personalize and optimize user experience.

• Develop new features and enhancements.

2.2. To Process Payments

We collect payment details to facilitate transactions through secure third-party payment processors. AIChatee does not store full credit card details.

2.3. For Communication and Support

We may contact you for:

• Account-related notifications and updates.

• Customer support and troubleshooting.

• Marketing, promotions, and service recommendations (you can opt out).

2.4. To Ensure Security and Compliance

We process data to:

• Detect and prevent fraud, abuse, and security breaches.

• Enforce our Terms of Use and comply with legal obligations.

3. How We Share Your Information

3.1. Third-Party Service Providers

We may share your information with:

• Payment Processors: To process transactions securely.

• Analytics Providers: To improve AIChatee’s performance.

• Hosting & Cloud Services: To maintain system reliability.

3.2. Legal Compliance & Protection

We may disclose your information if required by law, in response to legal requests, or to protect our rights and users.

3.3. Business Transfers

If AIChatee undergoes a merger, acquisition, or asset sale, your information may be transferred as part of the business transition.

4. Data Retention & Security

4.1. How Long We Keep Your Data

We retain personal data only as long as necessary for:

• Providing AIChatee’s Services.

• Meeting legal and contractual obligations.

• Resolving disputes and enforcing agreements.

Once data is no longer required, it is securely deleted.

4.2. How We Protect Your Data

We implement:

• Encryption: To secure sensitive data.

• Access Controls: To restrict unauthorized access.

• Regular Audits: To ensure compliance with security standards.

Despite best efforts, no system is 100% secure. Users are advised to safeguard their credentials.

5. Your Rights & Choices

5.1. Access, Update, and Deletion

You may:

• Request access to personal data we hold.

• Update incorrect or outdated information.

• Request data deletion, subject to legal requirements.

To exercise these rights, contact hello@aichatee.com.

5.2. Opting Out of Marketing

You can opt out of marketing emails by clicking the “Unsubscribe” link in our emails or adjusting preferences in your account settings.

5.3. Do Not Track (DNT) Requests

AIChatee does not currently respond to Do Not Track signals due to inconsistencies in industry standards.

6. Cookies & Tracking Technologies

6.1. What Are Cookies?

Cookies are small files stored on your device to enhance browsing experience and track site usage.

6.2. Types of Cookies We Use

• Essential Cookies: Required for site functionality.

• Analytical Cookies: Track usage for performance improvements.

• Marketing Cookies: Personalize advertisements and promotions.

6.3. Managing Cookies

You can control cookies via browser settings. Disabling cookies may impact AIChatee’s functionality.

7. International Data Transfers

If you are accessing AIChatee from outside the European Economic Area (EEA), your data may be transferred to and processed in countries with different data protection laws. We take steps to ensure appropriate safeguards for cross-border data transfers.

8. Children’s Privacy

AIChatee is not intended for individuals under 18 years old. We do not knowingly collect data from minors. If you believe we have collected information from a minor, please contact hello@aichatee.com for immediate removal.

9. Changes to This Privacy Policy

AIChatee reserves the right to update this Privacy Policy periodically. Changes will be posted on this page with an updated Effective Date. Continued use of AIChatee after updates constitutes acceptance of the revised policy.

10. Contact Us

For any questions or concerns about this Privacy Policy, contact us at:

📧 Email: hello@aichatee.com

📍 Address: LIVE CONSULTING s.r.o., 03842614, Čechova 17, Prague, Czech Republic